Frequently Asked Questions (FAQ)

In this section, you’ll find answers to common questions about Trinity, our solutions, and how we work with our clients. For further information, our team is always happy to assist you.

What types of companies is Trinity suitable for?

Trinity is used by companies of various sizes and across different industries—from medium-sized organizations to multinational corporations. The solutions are particularly well-suited for companies with complex requirements in treasury, liquidity, and risk management.

What is the typical implementation process for Trinity TMS?

The implementation of Trinity TMS takes place in close collaboration with our clients and can be divided into several phases: requirements analysis, configuration, data migration, training, and go-live. Our experienced team guides you through each phase and ensures that the solution is optimally tailored to your needs.

Can Trinity be integrated into existing system landscapes?

Yes, Trinity TMS integrates seamlessly into existing system landscapes. We offer standard interfaces to common ERP systems such as SAP, Oracle, and Microsoft Dynamics, as well as custom connectors for specific requirements.

Is Trinity suitable for companies operating internationally?

Trinity TMS supports multiple currencies and all common payment formats worldwide. The solution is successfully used by multinational corporations with subsidiaries in Europe, Asia, and the Americas.

How does Trinity ensure data protection and compliance?

Trinity meets all GDPR requirements and is ISO 27001:2022 certified. Our data centers in Germany offer the highest security standards. Regular audits and penetration tests ensure that your data is optimally protected at all times.

What operating and deployment models are available?

Trinity TMS can be operated either on-premises or as a hosted solution (German Private Cloud) in our ISO-certified data centers in Frankfurt. Hybrid models are also possible and are tailored to your specific needs.

How is Trinity’s pricing structure set up?

Trinity’s pricing is based on the feature set and the selected operating model. We offer transparent licensing models with no hidden costs. We’d be happy to provide you with a customized quote.

What support and training services does Trinity offer?

We offer comprehensive support and training services: from user training and administrator training to customized workshops. Our support team is available to assist you personally by phone, Teams, or email.